General Tools is a leader in the design and development of precision specialized tools. We are committed to innovation and dedicated to delivering exceptional customer service, and we wouldn’t be where we are today without our people. To commemorate our 100th year in business, we’re showcasing some of the outstanding employees who have been instrumental in our success.
Getting the Job Done: Meet Nigel Smith, Warehouse Supervisor
Joined: October 2002
Twenty years ago, Nigel started working at General Tools, packing shipments, and learning the business. Today, he’s proud to be the company’s Warehouse Supervisor.
Along the way, Nigel has not only become adept at his job, but he’s also made long-term friendships with his colleagues.
“My mentor was John Yee, who’s now the Import and Facility Manager,” he says. “Back when I started, John taught me a lot of things I needed to know. I have many good memories of all the people I’ve worked with, including the employees who have left the company. After we left New York about five years ago, some people retired. But I’ve stayed in touch with quite a few.”
Nigel enjoys the pace in the warehouse, and he especially likes being around the products GT carries.
“I just love tools,” he says. “And I always find some projects to do around the warehouse, such as fixing up whatever needs doing. We had a contractor using one of our tools recently to fix our printer. He used our 14-piece Quad Saw and Screwdriver set. It’s handy to have so many tools in one.”
Nigel appreciates how each work day offers new things to do. “General Tools is a really fun place to work,” he says. “We all keep busy, and we’re always moving and doing something, but it’s never stressful. Most of all, the people here are all very nice. That makes everything even better.”
About General Tools:
Ingenuity is at our core of every tool we make. With General in your tool belt, you can proudly take on the title of “Genius At Work”. Check out generaltools.com for all your precise tool needs.
